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Care Choices Ltd

Quality Excellence Award 2026

Demonstrating sustained quality, improvement and innovation

This award recognises an outstanding individual on their leadership journey or an organisation that has demonstrated exceptional commitment to sustained quality, continuous improvement and/or meaningful innovation within social care.

It celebrates those who go beyond compliance—embedding a culture of excellence, learning and measurable impact that enhances outcomes for the people they support.


Eligibility

  • Open to individuals or organisations within the social care sector
  • Must demonstrate sustained quality or improvement over a minimum of 12 months
  • Must be part of a service rated Good or Outstanding by CQC

Criteria

Sustained Quality Performance

  • Consistently delivers high standards of care over time (typically 12–24 months)
  • Strong governance, oversight and quality assurance systems in place
  • Maintains or exceeds regulatory standards with clear accountability

Continuous Improvement

  • Proactive approach to identifying and addressing areas for improvement
  • Clear improvement plans with measurable objectives
  • Evidence of learning from incidents, feedback, complaints and reviews
  • Engages staff and people supported in improvement activity

Innovation in Practice (where applicable)

  • Introduces innovative practices, systems or models of care
  • Develops creative, practical solutions to service challenges
  • Uses digital tools or new approaches to improve outcomes
  • Demonstrates innovation that is sustainable and transferable

Measurable Impact and Outcomes

  • Improves wellbeing, independence or satisfaction for people supported
  • Positive workforce outcomes (e.g. retention, engagement, skills development)
  • Reduces incidents, risks or inefficiencies

Leadership and Culture of Excellence

  • Clear leadership commitment to quality and continuous improvement
  • Promotes openness, transparency and shared accountability
  • Supports professional development and reflective practice

Sustainability and Transferability
Judges will consider:

  • How improvements are embedded into everyday practice
  • The long-term sustainability of changes
  • Potential for replication across other teams or services
  • Ongoing review and strengthening of quality

Submission Requirements


How it Works

Nominations will be reviewed by an independent Awards Panel.

The panel will shortlist three finalists. One winner and two highly commended awards will be announced on the night. In the event of a tie, the Head Judge will have the casting vote.

All nominators will be informed of the outcome.

The Awards Panel is made up of three independent judges.