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Tuesday 23rd December 2025
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As we celebrate the festive season and reflect on what has been a truly great year, we would like to thank all our members for your continued support. A special thank you to our Gold Members and sponsors for your generosity and commitment. This year’s success was perfectly reflected in the outstanding Care Awards, celebrating the compassion and excellence across our community. Wishing you all a very Merry Christmas and a happy, healthy New Year.
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Take a moment to check our Events page to see what’s coming up.
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As we head towards January, now is a good time to consider joining as a Gold Member if you’re not currently accessing our Gold Member benefits.
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If your Gold Membership is due for renewal in January, our Membership Manager, Sean, will be in touch. We’ll also be inviting existing Gold Members to complete a short survey in the new year, with a 10% thank-you discount offered as part of that process.
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For any urgent Gold Member enquiries please contact: membership@espic.co.uk
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International Recruitment Project Operating Hours Over the Festive Period
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The SE International Recruitment Project (Displaced Worker Sponsorship Scheme) is run by
a Central Team and four hub care associations.
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Over the Christmas and New Year period, support will be available as follows:
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There will be no closure of the team working with displaced individuals, but it will take
longer to receive a response, potentially up to 5 working days.
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As always, workers with a query should contact the person in the project team that they
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heard from most recently or, for a new application: workforce@sesca.org.uk
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For providers who are already assured, some hubs are closed over this period and your
usual contact may not be working; alternative cover is in place as follows:
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• Hampshire Hub - operating as normal
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• Kent Hub - closed between Christmas and New Year; queries can be directed to
bariah.ir@hampshirecare.org
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• Oxfordshire Hub & Sussex Hub - will both be operating a skeleton service between
Christmas and New Year. Please contact as normal, complex queries may be
responded to by another member of the team.
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Our Central Team will operate over this period; contact sarah.ir@hampshirecare.org.
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We will continue to submit requests relating to workers recruited from our pool to UKVI,
who will be operating on all normal business days, but their response times are also likely
to be slower due to reduced hours.
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Some Useful Contacts Over the Festive Period
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To contact East Sussex Adult Social Care (ASC) over the holidays, call Health and Social Care Connect (HSCC) on 0345 608 0191, available 8 am to 8 pm, 7 days a week, including bank holidays, with an option (Option 2) for urgent Out of Hours emergencies; for immediate danger, call 999, and for mental health crises, use NHS 111.
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During the Festive Period (Dec 2025 - Jan 2026):
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- Routine & Urgent Enquiries (Non-Emergency):
- Phone: 0345 60 80 191 (8 am - 8 pm, 7 days/week, including bank holidays).
- Email: HSCC@eastsussex.gov.uk.
- Text: 07786 208001 (for non-urgent messages).
- Out-of-Hours Emergencies:
- Call 0345 60 80 191 and select Option 2 for the Emergency Duty Service (EDS) for serious safeguarding concerns.
- Immediate Life-Threatening Emergencies: Call 999.
- Mental Health Support: Use NHS 111 or text SUSSEX to 85258 for immediate, confidential help.
- Health and Social Care Connect (HSCC) is your main contact point for adult social care, offering guidance, support, and managing safeguarding concerns year-round, including all holidays.
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East Sussex - Pharmacy opening hours scroll down the link to see Eastbourne, Hailsham & Seaford pharmacies, Hastings & Rother and High Weald Lewes & Havens opening times.
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Healthwatch East Sussex have developed a comprehensive list of support available over the festive period; How and where to access health and care services over the festive period:
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Click here to view our new and updated website with all our Sponsors!
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